Contact

Contact Remedy

Questions about the app, your program, or your account? Email us and a real person will reply.

Before you email

  • Cancel a subscription: on your iPhone, Settings, then your name, then Subscriptions. More on billing.
  • Refunds: handled by Apple at reportaproblem.apple.com.
  • Delete your account: in the app, Profile, then Delete Account.
  • Stop marketing emails: see unsubscribe.
  • Privacy requests: to see, correct, or delete the data we hold about you, email us from the address on your account. The Privacy Policy explains your rights.

What to include

A few details help us answer in one reply instead of three:

  • The email address you signed up with.
  • Your iPhone model and iOS version.
  • What you were doing when the problem happened, and a screenshot if you have one.
  • For program questions, which week and session you are on.

Remedy can’t give medical advice by email. If you have warning signs, contact a healthcare provider.

Company

Remedy is operated by Kumar Holdings LLC, doing business as Remedy.
Mailing address: 8209 W 127th Cir, Overland Park, KS 66213, USA.